Personnel Matters
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About Us

PictureLorianne Isaacson
Lorianne IsaacsonFounder & CEO, Personnel Matters
An Operations Implementation and Systems Integration Organization
Lorianne Isaacson is the Founder and Chief Executive Officer of Personnel Matters, an Operations Implementation and Systems Integration Organization that helps business owners stop re-teaching the same lessons and start building companies where knowledge sticks and growth endures.
With deep expertise in human resources, operational design, and systems integration, Lorianne leads organizations through the full implementation of their infrastructure—from policies and process documentation to the integration of key operational systems such as EMRs, EHRs, and CRMs. Her team doesn’t just advise—they build, codify, and execute, transforming disorganized operations into efficient, self-sustaining systems.
Lorianne’s philosophy is grounded in the E-Myth principle of building businesses that run on systems, not people, and the Delivering Happiness belief that culture and process must move together.

Through the 8Ps Framework, Personnel Matters helps owners redefine how their business operates:
  • Purpose – Free owners from re-teaching and build thriving, scalable organizations.
  • Person – Serve professionals whose businesses depend on their own skill and time.
  • Problem – Replace the constant training cycle with lasting systems.
  • Premise – Codify every core function to create structure, morale, and scalability.
  • Product – Deliver hands-on implementation, documentation, and training tools.
  • Promise – Reduce turnover, cut costs, and increase enterprise value within year one.
Under Lorianne’s leadership, Personnel Matters transforms chaos into clarity—creating operational systems that empower owners to grow beyond themselves and build businesses that last.


​Contact Us Today to Achieve Stability for Your Tomorrow!

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Our recent clients:

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What Our Clients Are Saying

​“I highly recommend Personnel Matters if you want and need  more order, workable systems, and clearly stated policies for any division of your company. Personnel Matters helped us strengthen our procurement of willing employees and provided us with a handbook outlining policies and procedures to clearly delineate what is expected as a team member"... Arrow Rehabilitation, Palm Coast, FL

Our Clients

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  • Home
  • Contact
  • About
  • Our Services
    • Organizational Assessment
    • HR Policies and Procedures
    • Job Manual Assessment and Development
    • Process Implementation
  • HR Assessment
  • Testimonials
  • Blog