I highly recommend Personnel Matters if you want and need more order, workable systems, and clearly stated policies for any division of your company. Personnel Matters helped us strengthen our procurement of willing employees and provided us with a handbook outlining policies and procedures to clearly delineate what is expected as a team member. The end result is increased production and viability and improved team morale. Lorianne is highly trained in identifying any situation that is impeding your expansion. As owners, we are now managing our company from a distance and expansion continues. Personnel Matters was the best investment we have made!

Personnel Matters has worked with us over the past 11 months. Our office went from 3 staff to 9 with all staff, operating efficiently with custom designed training programs for each position. Fully developed the standard operating procedures, protocols and policies for the Front Desk and Therapy departments. Since they have been working with us, we have increased the number of new patients, production has continued to increase in all departments and our staff are happy and operating efficiently. I would highly recommend any business wanting to expand to use Personnel Matter, Inc. services. She and her staff deliver exceptional service by going above and beyond.

The team at Personnel Matters, Inc. lead by Lorianne, are a sharp, no-nonsense business consultant group who brings clarity, structure, and accountability to organizations they work with. Lorianne and her team quickly identifies inefficiencies, installs practical systems, and helps teams operate independently and consistently to all growing concerns.

Working with Lorianne & her team was a game changer for my business. With their help, guidance & expertise, we implemented much needed policies & documentation of procedures to ensure all the fundamentals were in place. I highly recommend working with them.

If there was a 10 star review we'd give it to Personnel Matters! We can't say enough about the care and customer service Lorianne and her team member, Aurelia, gave to us. Lorianne went over and above on her care for us and helped us streamline our organizing board and then many times provided her advice and expertise in us organizing and building our teams in our mortgage company! Hiring Personnel Matters resulted in us now having standardized general employee manuals, standardized hiring & onboarding checklists and docs, and training manuals for our production divisions. Truly without their help, we wouldn't not have had our 2025 expansion and improved production that was had! We very much thank them for their care, their professionalism, their guidance, their advice, and their friendship. We HIGHLY recommend them for any business that doesn't have standardized policies and procedures - or think they have such standardization but can't not achieve the order, smoothness and level of production desired. This is where Lorianne and her team comes in! Thanks again! Ken & Ari Walker - Co-Owners of Pacific Direct Mortgage

A lot of confusion has been eliminated since bringing Personnel Matters into Hive Outdoor Living. It has allowed me, as a business owner, to really look at the company as an operating machine. I can focus on the growth of the company rather than just fighting fires on a daily basis. The implementation of their systems lets me see where money is better spent and what areas and employees need training and improvements. Duties have become very definitive, which makes things so simple when handling dropped balls or incomplete tasks. Thank you, Personnel Matters. You're making our vision far more focused and realistic!

We NEVER would have been able to get our manuals, policies and order in without her team!! The results are beyond and impact every part of our business! Thanks for an outstanding, professional job well done!

Lorianne and the staff at Personnel Matters helped bring stability to our organization by ensuring all staff knew the job duties of their post as well as the goals of the organization. Our staff morale has never been higher and we're functioning as a real team! This has minimized the extraneous confusion on my lines so I can focus my efforts on expansion. Thank you Personnel Matters, we couldn't have done it without you.

Personnel Matters have really helped me personally with organizing my work life. Lorianne is very knowledgeable and she has a great team with her that are always available when needed. She has helped to make sure we had a clear organization board, job descriptions and having the right process and procedures. I highly recommend Personnel Matters!

Thanks to Lorianne and her team our organization has never run so smooth. We now have hired the CORRECT employees. Finding the right people, who want to work, help others get better and come to work HAPPY and EXCITED was always a challenge for us. Now I can say with 100 % certainty that we have the best team we have ever had in the 13 years of being a business. Lorianne helped us create policies, processes, and manuals to help each person get onto their post fully with no steps missing. This made the hiring processes so easy! Getting someone trained correctly and completely was always a difficult thing. Now we have binders full of how to do each employees job that even includes step by step photos! It couldn’t be easier for someone to learn how to do job! Everything is much more standard and professional. With all the correct organization we are now producing more then we have ever before!